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Current Firmware Versions:

X-35/x-50 BB Controller Firmware : 1.3.1

Elite Series Masso Controller Firmware : 5.06




Check out our YouTube Channel for More how-to videos and project


Want to see how others are using their Onefinity? Need to learn more before purchasing? Check out the community forums.


General info (info, orders, and shipping) :

Machine Technical support:

Machine Technical support submission form: 


1-888-717-4242  (9am - 3pm, ET Monday-Friday - closed on holidays)

We endeavor  to answer each phone call as they comes in.  However, we may be on a call with another customer. Please leave us a message and we’ll call you back. We will try to call back the same day where possible.  All calls will be returned within 24 hours M-F and any calls over holidays or the weekend  will be returned the following business day.  Our phone support does not have the ability to offer technical support. (Tech support is done exclusively through email) If you have a machine and need technical support, please email


The Onefinity CNC machine comes with a 12 months limited warranty. 

Download detailed warranty information here: Onefinity Warranty policy


Our original CNC Controller is based on the Buildbotics open sourced platform. Visit the Buildbotics website to learn more:

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