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Contact US

9 am - 3 pm EST Monday - Friday

Phone

Our phone representatives are unable to assist with after sales technical machine support.  Please email the support

team for assistance.

Orders, Shipping, General Info

Info is the place for questions about orders, shipping, or general questions.

Technical Machine Support

This email address handles after sales technical machine support.  If your machine isn't working right, start here.

Address

1180 Stellar Dr.

Units 8 & 9

Newmarket, Ontario

Canada

L3Y 7B9

Current Controller Firmware Versions:

Original / Pro BB Controller Firmware : 1.4.0

Elite Series Masso Controller Firmware : 5.07

Manuals & Videos

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Stiffy (optional 3rd rail)
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Elite Z Motor Brake
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Supplimental FAQs

While the manuals will get you up and running, the forum is full of supplemental information, FAQs, and community chats. 

If you can't find specific information in the manuals, use the search bar in the forum.

Warranty

The Onefinity CNC machines comes with a 12 months limited warranty. 

Download detailed warranty information here:

COMMUNITY

Want to see how others are using their Onefinity?

Need to learn more before purchasing?

Check out the community forums.

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